Cross-cultural communication 

28-29 November 2012 , 
Auckland Zoo
Auckland  , Auckland 
$150 (includes lunch and morning/afternoon tea)

Inclusive Interpretation workshop: Communicating cross-culturally

Designed for people leading cultural/heritage projects or events on parks, in museums and at other visitor destinations, for guides at tourist attractions, and for interpreters, communications or visitor centre staff.


  • Joe Harawira - Department of Conservation and storyteller
  • Gail Richard - National Association of Interpreters, Pacific Chapter Chair and trainer


Communicate with your diverse visitors effectively and act inclusively!

  • Good practice and protocols for cross-cultural projects
  • Encapsulating others' issues and interests
  • Advice on and troubleshooting those tricky or sensitive projects
  • Disolving 'us and them' scenarios
  • Top tips for interacting with your visitors
  • Sources and resources for help
  • Site/field visit, observation and discussion

Register by 20 November 2012 with Michelle Edge - or 09 301 7203