Staff and volunteer managementTe whakahaere i ngā kaimahi me ngā kaitūao
Manage and train your museum’s staff and volunteers.
Managing staff and volunteers
These resources will help you with the legal aspects of employing and managing staff.
Employment relations
For information about employment relations, see the Employment New Zealand website.
Equal opportunities
Use the information and tools at the Diversity Works website to make the most of New Zealand’s increasingly diverse workforce. Learn how your organisation can recruit, retain, and motivate the people you need to be successful.
Fostering wellbeing
Following the disruption of the Covid-19 pandemic, maintaining good mental health and arranging options for working flexibility and remotely are likely to be ongoing challenges for organisations. Below are some resources to help you develop good practises to maintain good mental health amongst your staff.
Fostering healthy relationships (Te Papa) (217.12 KB)
Flexible working (Te Papa) (845.90 KB)
Building positive relationships in the workplace (MOTAT) (703.61 KB)
Developing a volunteer programme
Use this guide from National Service Te Paerangi, to develop an effective volunteer programme.
Working with Volunteers - He Rauemi Resource Guide (3.82 MB)
More resources and templates for working with volunteers
Training
What skills do the people who work at your place need to develop? How do you find out? How do you plan to meet their needs? These guides, from National Services Te Paerangi, look at how to put together (and evaluate) a training plan for your museum.
Developing a Training Plan – He Rauemi Resource Guide (1.47 MB)
Training Evaluation – He Rauemi Resource Guide (843.68 KB)
Workshops
Museum workshops are available through National Services Te Paerangi.
National Services Te Paerangi workshops
Qualifications in museum and heritage studies
- Victoria University of Wellington 
 Location: Wellington and online
 Study options: Full-time, part-time
 Level: Postgraduate – PhD
 Duration: 1 year
 Note: VUW have a dedicated programme.
- University of Auckland 
 Location: Auckland
 Study options: Full-time, part-time
 Level: Undergraduate – Master
 Duration: 1-4 years
 Note: UoA have a dedicated programme and an opportunity for specialisation in a related course.
- Massey University 
 Location: Distance and online
 Study options: Full-time, part-time
 Level: Postgraduate
 Duration: 1 year
 Note: MU have a dedicated programme.
- University of Canterbury 
 Location: Christchurch
 Study options: Full-time, part-time
 Level: Undergraduate
 Duration: 3 years
 Note: UC have an opportunity for specialisation in a related course.
- Eastern Institute of Technology 
 Location: Gisborne
 Study options: Full-time, part-time
 Level: Postgraduate
 Duration: 1 year
 Note: This programme is on hold for 2024
If you are currently working as a museum professional, though you are looking to turn your work into a recognised qualification, you can undertake a New Zealand Certificate in Museum Practice.