Tickets: International visitor museum entryTīkiti: Te kuhunga whare taonga mā ngā manuhiri o te ao
Mai i te Hanarei te 17 o Mahuru o 2024, ka kōkuhu e Te Papa he tīkiti kuhunga whare taonga mō te $35 mō ngā manuhiri o te ao 16 tau neke atu.
Ka noho utukore te kuhunga ki te whare taonga mō ngā tāngata katoa o Aotearoa me ngā tāngata e noho ana ki Aotearoa.
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From Tuesday 17 September 2024, Te Papa will introduce a museum entry ticket of NZ$35 for international visitors aged 16 years and older.
Entry to the museum will remain free for all New Zealanders and people living in New Zealand.
FAQs
Who will be charged?
International visitors aged 16 years and over.
I live in New Zealand on a visa, do I need to pay?
No, if you are on a visa issued by Immigration New Zealand that allows you to live in New Zealand, you can enter the museum for free.
Will my family visiting from overseas need to pay?
Yes, if they are not New Zealanders and are aged 16 years or over, they will need to buy a ticket.
I am visiting from Tokelau/the Cook Islands/Niue/the Ross Dependency , do I need to pay?
No, you are a New Zealander, so entry is free.
What about New Zealanders who live overseas?
New Zealanders (citizens and permanent residents) who live overseas do not have to buy a ticket.
How will you decide who is an international visitor?
We will rely on people to self-identify. The entry experience will be welcoming and easy.
How will international visitors pay?
International visitors can pay in the museum at the Tickets desk on Level 2, or online.
Do I need to show someone my ticket?
You may be asked to show your ticket if you have pre-purchased online, so please make sure you have it ready on your phone or printed out.
How will you decide who is a New Zealander?
We will rely on people to self-identify. The entry experience will be welcoming and easy.
What do I need to bring to prove I live in New Zealand?
You do not have to prove you live in New Zealand or bring any evidence of this when you visit.
Can I get a refund?
Yes, if you bought a ticket online and now need a refund, please contact us here.
What is included in the entry ticket price?
The entry ticket covers general admission to the museum. Parking, tours, paid exhibitions, StoryPlace, and some events require separate tickets.
Can I buy a tour as well?
Yes, if you need an entry ticket and would also like to book an Introducing Te Papa tour, you can pay for both at once, online or at the museum.
Will there still be temporary paid exhibitions and other paid experiences?
Yes, Te Papa will continue to have some paid exhibitions and other paid experiences, which will be additional to museum entry.
How long is my ticket valid for? Can I leave the museum and come back in?
The ticket is valid for 48 hours from the entry date printed on it and you can enter, leave, and re-enter as many times as you like within this period.
Where does the money go? What does it contribute to?
The money will be used to fund Te Papa’s core work of telling the stories of Aotearoa New Zealand, and caring for and providing access to the taonga and collections.
Further information
If you have media questions, please use the media enquiries form.